Privacy policy

Last Updated: August 19, 2026

At Elias Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction details
Order and purchase history
Information you provide when contacting customer support
Website usage and device information, such as IP address, browser type, and device type

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and manage payments
Provide order updates and shipping information
Handle returns, refunds, and exchanges
Respond to customer inquiries
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Send promotional communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Elias Fashion does not intentionally store complete payment card details on its own servers.

Your payment information may be handled by the relevant payment provider according to its own privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processors
Shipping and delivery partners
Website and technology service providers
Customer support and communication services
Marketing or analytics providers, where applicable
Government authorities or legal entities when required by law

These parties may only receive information necessary to perform their relevant services or comply with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. Elias Fashion is not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide appropriate consent to receive promotional communications, we may send you information about products, offers, discounts, or updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.